1. Information We Collect

A. Personal Information

• Name
• Email address
• Phone number
• Billing & shipping address
• Payment details (processed securely — no card storage)

B. Non-Personal Information

• IP address
• Device information
• Browser type
• Pages visited
• Cookies & tracking technologies

C. Order & Transaction Data

We store order history, preferences, and communication logs to serve you better.

2. How We Use Your Information

• Process & deliver orders
• Communicate order updates
• Provide customer support
• Improve website performance and user experience
• Send offers (only with your consent)
• Prevent fraud & enhance security
• Personalize browsing and recommendations

3. Payment Security

Payments are processed securely via trusted gateways like Razorpay, Paytm, Stripe, etc. We do not store your full card details.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve website speed & performance
• Remember user preferences
• Analyze traffic
• Show personalized product suggestions

You may disable cookies, but some features may not work properly.

5. Sharing Your Information

We do NOT sell or rent your data. We only share it with:

• Courier partners
• Payment gateways
• Customer support tools
• Analytics platforms (Google Analytics, Facebook Pixel, etc.)
• Legal authorities when required

6. Data Retention

Your data is retained only as long as needed for order fulfilment, legal compliance, or service improvement. You may request deletion anytime.

7. Data Protection & Security

• SSL Encryption
• Secure servers
• Firewalls
• Restricted staff access
• Regular security audits

No system is 100% secure, but we take every measure to protect your data.

8. Your Rights

You may request:

• Access to your data
• Correction of incorrect data
• Deletion of your data
• Opt-out from marketing

Contact: citypb10@gmail.com

9. Third-Party Links

External links may appear on our site. We are not responsible for their privacy practices.

10. Children’s Privacy

We do not knowingly collect data from children under 18. If accidental submission occurs, contact us for removal.

11. Policy Updates

This Policy may be updated periodically. Changes will reflect an updated “Last Updated” date.

12. Contact Us

For privacy concerns or data requests, contact us:

Address: 1a, Ferozepur Rd, PAU Gate No. 3, Maharaj Nagar, Ludhiana, Punjab 141001

Email: citypb10@gmail.com

Phone: +91 93562 01201